Gumdrop Cases Direct Return PolicyGumdrop Cases Product Return Policy
If you purchase a product directly through Gumdrop Cases (www.GumdropCases.com) you may return the product if you are dissatisfied with it, and Gumdrop Cases will refund the amount paid for the returned product. Non-defective refund requests must be made directly through Gumdrop Cases. All non-defective products must be returned within thirty (30) days of the date of original purchase and include proof of purchase. Please consider this time frame including the transit time it will take to reach us.
Please contact Returns@GumdropCases.com for instructions on returns.
You must include a copy of the original sales receipt for the returned product. Incomplete returns will not be accepted. Gumdrop Cases is not liable for products that are damaged, sent improperly, lost due to postal error or do not reach us. We will also not accept returned items that, at our discretion, have been worn, misused, broken, or damaged due to improper installation. We recommend that you ship products to Gumdrop Cases insured for the full retail value and able to be tracked. Customers outside the United States are responsible for paying customs fees, including, but not limited to, taxes, duties and brokerage. Once Gumdrop Cases receives your returned product (usually within 7-10 days) you will be issued a refund less the original shipping fees.
Please Note Gumdrop Cases does not control when your specific credit card company processes a charge back transaction. You are responsible for contacting your credit card company if you have questions about the status of the charge back.